Question 1

Quali sono i limiti della versione gratuita?

Accepted Answer

Free users get tiered daily download limits based on account age: 10/day during the trial period (days 0-3), 5/day during the growth period (days 4-14), and 3/day during the stable period (day 14+), with a cumulative cap of 30 during the trial period. All 1000+ platforms and basic format conversion are supported. Advanced features like batch download, post extraction, and live stream recording require a Yearly or Lifetime plan.

Question 2

Come passo a un piano a pagamento?

Accepted Answer

Log in to your account in the browser extension and click the upgrade button to visit the pricing page and complete your subscription. Membership benefits take effect immediately — no reinstallation needed.

Question 3

Cosa succede alla scadenza del piano annuale?

Accepted Answer

The yearly plan is a one-time payment for 12 months. When it expires, your account automatically reverts to the free version — no cancellation needed. Simply don't renew if you wish to stop.

Question 4

Posso usare VDA offline?

Accepted Answer

Yes. Once installed, VDA works entirely offline for downloading and processing. The browser extension detects media on web pages you visit, and the desktop app handles all downloads, format conversion, and file management locally — no internet connection required beyond browsing the source pages.

Question 5

Quali metodi di pagamento sono supportati?

Accepted Answer

We support major credit card payments. All payments are processed by a secure third-party payment provider to ensure your payment security.

Question 6

C'è una garanzia di rimborso?

Accepted Answer

We currently do not offer refunds. Please confirm your needs before purchasing — you can try the free plan first and upgrade when you're ready.

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